Year Founded

2016

Bussiness Type

Crystals & Spiritual Wellness

Sales Channel

Faire (Wholesale)

Location

Delaware, USA

A digital line chart titled 'Monthly Faire sales' showing sales figures over time, with a gray line graph and a blue highlighted section from May to Aug.25.

SOOTHING CRYSTALS × CANDID FOUNDERS

From $31K to a record $55K month on Faire.

An already-successful Faire account. A full-service handover. An immediate acceleration in growth. 

QUICK LOOK

10,000

USD

Highest-ever month

1,000

USD

Sales in latest 90 days

1,000

Retailers have purchased

100

Retailers ordered in 90 days 

A crystal gift set in a purple box with shredded paper, including two polished purple stones, a white crystal pointer, and a small beige drawstring pouch, arranged on a white surface with a card beside it.

THE STARTING POINT

The ideas were there. The execution bandwidth wasn't.

Before moving into Fully Managed Faire Growth, Soothing Crystals had already been working with Andy on a consulting basis. Alan and the U.S. team
knew what a stronger Faire account could look like - but they simply did not have the time to action every recommendation.

The account was already growing. The opportunity was to put an expert team inside it every day.

FOUNDER REVIEW

"We knew the potential in the account was there, so we handed over the keys."

- Alan, Soothing Crystals 

"We'd worked with Andy on a consulting basis for a while, so we already knew Candid Founders were the go-to experts on Faire. What made us take the jump into Fully Managed Faire Growth was that we simply weren't able to act on all the ideas and advice Andy was giving us each month."

- Alan, Soothing Crystals

A four-panel collage showcasing various natural stones and crystals: pink rose quartz points, green malachite beads, a beaded bracelet, and a heart-shaped amethyst pendant necklace. A central lavender oval contains the white letters 'sc' on a pale pink background.

"We knew the potential in the account was there, so we handed over the keys."

- Alan, Soothing Crystals 

"We'd worked with Andy on a consulting basis for a while, so we already knew Candid Founders were the go-to experts on Faire. What made us take the jump into Fully Managed Faire Growth was that we simply weren't able to act on all the ideas and advice Andy was giving us each month."

- Alan, Soothing Crystals

the strategy

Three levers. One clear outcome: more qualified retailers buying more often.

We deliberately keep this case study focused. These are the three changes that best explain the step-change after takeover.

1. SEO Optimisation

Make a large catalogue dramatically easier to discover on Faire and Google.

2. Listing Optimisation

Turn traffic into confidence with cleaner, more premium, more informative imagery.

3. Lead Generation

Keep qualified retailers flowing into the account with a consistent nurture rhythm. 

A six-panel infographic on a white background with light blue and gray tiles. The text highlights listing optimization benefits: 60 characters for the product title, 3,000 characters for the product description, FAIRE SEARCH for marketplace visibility, ALGORITHM for clearer product signals, GOOGLE for contextual search improvement, and RETAILERS for better listing information.

SEO OPTIMIZATION

Make every character work harder.

For a large catalogue, marketplace SEO compounds. We optimize the limited space Faire gives each listing so retailers - and search systems - can understand exactly what is being sold.

Catalogue-scale optimization turns small listing improvements into a much larger
discoverability opportunity.

before/after faire product listings

LISTING OPTIMIZATION

The listings had to look as strong as the products.

We replaced cluttered, inconsistent graphics with cleaner, more premium and easier-to-understand product education.

A marketing workflow diagram showing three daily tasks: monthly adding new retailer leads, weekly emailing the retailer base, and daily managing messages, presented on a clean white background with light blue and gray boxes and blue text.

LEAD GENERATION

Grow the audience - then look after it properly. Our approach is consistent

Our approach is consistent rather than aggressive: keep adding qualified contacts, stay useful, and be present in the account
every day.

Three faceted black labradorite crystal points with vibrant blue and gold flashes, displayed on a round white pedestal against a white brick wall backdrop with dried floral decorations.

COMMERCIAL IMPACT

The growth showed up across the whole funnel.

100

Orders in 90 days

1,000

Shop visits this quarter

0

%

Current-quarter conversion

10,000

USD

Record monthly sales

$141,632

Faire sales in the latest 90 days. +114.9% YOY

2,127

Retailers have purchased. +94.4% YOY

657

Retailers ordered in 90 days. +247.6% YOY

RETAILER PROOF

"If I could give more stars I would."

"I order often with Soothing Crystals - they have excellent quality items and ship quickly. They are also very kind and helpful if you have questions!"

- Elisa

A digital infographic card showing product review statistics: a lifetime rating of 4.8 with a star icon, 531 lifetime reviews, and 90% five-star reviews on a light blue, off-white, and white background.
A collection of colorful star and crescent moon jewelry charms arranged on a white marble round tray against a white background with soft shadows.

"I order often with Soothing Crystals - they have excellent quality items and ship quickly. They are also very kind and helpful if you have questions!"

- Elisa

A digital infographic card showing product review statistics: a lifetime rating of 4.8 with a star icon, 531 lifetime reviews, and 90% five-star reviews on a light blue, off-white, and white background.

THE TAKEAWAY

An already-good account
became a much stronger
growth channel.

Soothing Crystals already had product-market fit and a growing presence on Faire. Candid added the execution layer:
catalogue SEO, dramatically stronger listings, and consistent retailer acquisition.

$31,443 →

Monthly sales before takeover

$55,454

Record month three months later

READY TO GROW YOUR WHOLESALE CHANNEL?

Your brand has already proved itself.

What could it do on Faire?

We help established consumer businesses build a stronger wholesale presence, from the storefront to the next retailer order.