THE ACCOUNT STRATEGY
Make the account work as hard as the collection.
We addressed the systems behind the orders, the way the brand appeared online, and the language buyers used to find its products.
FULFILMENT. PRESENTATION. DISCOVERY.
Work with the fulfilment partner.
Work with the third-party logistics team on systemic changes to how orders were handled, addressing the pressure behind late shipments.
Build a consistent brand world.
Create and implement brand guidelines to give the Faire account a more considered look and feel.
Refine the details that support discovery.
Make thousands of small listing changes, aligning keywords with retailer searches and the season.
Three areas of work from the original Aratta case study.